8 January 2013
YahLive, the Abu Dhabi, UAE-based HD television satellite
platform for the Middle East and North Africa (MENA) region,
and GlobeCast, a leading content management and delivery
company, today announced a new partnership in which
GlobeCast will provide YahLive with a 24/7 monitoring and
reporting service for YahLive's satellite signals (video,
audio, and data) across the MENA region.
As part of YahLive's ongoing Customer Excellency (Customer
First) program, GlobeCast's around-the-clock, real-time
monitoring and detection services will enhance YahLive's
quality control, maintenance, and incidence response
capabilities for its growing channel bouquet.
The local monitoring and reporting initiatives will be done
by GlobeCast at Jordan Media City (JMC), in Amman, Jordan.
GlobeCast's global reach and JMC's regional presence will
result in detailed reporting that combines local expertise
with global capabilities. GlobeCast is a subsidiary of the
France Telecom-Orange group.
The agreement was signed by Georges Baroud, CEO of GlobeCast
Middle East, and Mohamed Youssif, CEO of YahLive.
Commenting on the new partnership, Youssif said: "As the
region's HD television satellite platform, YahLive has
become synonymous with 'Pure HD' and the company that is
spearheading MENA's SD-to-HD conversion in response to the
accelerated demand for premium-quality HD television —
partnering with global leaders like GlobeCast ensures that
we deliver on our number one commitment to television
viewers and broadcast partners — to provide the best in
service reliability, quality, and customer service."
"Our solution offers YahLive the scalability and flexibility
needed to meet its demands," said Baroud. "GlobeCast is the
first and only broadcast service provider to offer
externalized monitoring services in the Middle East. In
building this monitoring center, we were searching for an
integrated system that could do everything a channel needed.
Broadcasters are concerned about their quality of service
and are looking for professionals to help them."
