Intelsat Multi-Orbit Inflight
Connectivity Coming to Japan Airlines
May 28, 2024
Intelsat was selected by Japan
Airlines to provide multi-orbit inflight connectivity
service on more than 20 Boeing 737 MAX aircraft to be
delivered in the coming years. The airline will become
one of the first in the Asia-Pacific region to offer
reliable, multi-orbit service using Intelsat’s new
electronically steered array (ESA) antenna.
“Japan Airlines’ passengers will
soon benefit from multi-orbit connectivity that will
provide the same fast and dependable internet access
they enjoy at home, thanks to wide coverage and low
latency,” said Dave Bijur, Senior Vice President for
Commercial Aviation. “JAL was Intelsat’s first non-U.S.
commercial aviation customer, and we look forward to
continuing to support JAL’s market-leading inflight
connectivity service in Japan where their guests enjoy
free service.”
The new service will be installed
by Boeing in the factory, making JAL one of the first
airlines to take delivery of a Boeing aircraft with ESA
inflight service ready for immediate passenger use. The
first linefit aircraft is expected to be delivered in
2026. The Intelsat ESA is less than seven centimeters
tall and interoperates on both Intelsat’s family of
geo-stationary satellites and its partner’s
constellation of Low Earth Orbit satellites.
“Intelsat has been a trusted
partner of JAL since 2013,” said Junko Sakihara, Deputy
SVP, Customer Experience Division at Japan Airlines. “We
are proud to have been among the first airlines in the
world to offer free service for all passengers flying on
our domestic routes starting in 2017 and look forward to
the greater speed and reliability benefits the new
multi-orbit service will bring to our customers.”
In addition to JAL’s Boeing 737s
and 767s flying with 2Ku service, JAL’s subsidiary
airline, J-AIR Co., Ltd. is currently installing
Intelsat’s 2Ku system on the carrier’s fleet of Embraer
E190 aircraft. As recently announced, J-AIR will
complete installation of the 2Ku system on 14 E190s in
the coming months. When completed, J-AIR will be the
first regional airline in Japan to offer inflight
entertainment and connectivity services.
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