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Singapore Airlines Upgrades Fleet-Wide IFEC Experience With Panasonic Avionics

November 24, 2021

Panasonic Avionics Corporation has today announced an agreement with Singapore Airlines that will provide a seamless and harmonized in-flight entertainment and connectivity (IFEC) experience across the airline’s widebody and narrowbody fleets.

Singapore Airlines has selected Panasonic Avionics’ eX1 IFE solution for its new fleet of 37 Boeing 737-8 aircraft. The system features full-HD seatback monitors in both the Business Class and Economy Class, complete with capacitive touch screen displays and USB charging ports. Each Business Class seat’s IFE comes with an additional handset and in-seat power outlets.

Singapore Airlines has also selected global in-flight connectivity services from Panasonic Avionics which can deliver average speeds up to 100 megabits per second (Mbps) to the aircraft, with peak speeds reaching 200 Mbps and higher. The airline’s in-flight connectivity experience, powered by Panasonic Avionics’ global network of high-speed, high-bandwidth satellites will deliver a host of next-generation connectivity benefits, including fast internet and in-flight mobile phone services.  This will enable the airline to meet the growing connectivity demand of travellers today and into the future.

The passenger experience made possible by these IFEC solutions also includes the company’s immersive 3D in-flight map platform, ArcTM. This visually stunning, in-flight map experience brings a wide range of innovations to the traditional map application, helping to increase overall customer engagement and loyalty made possible through a fully integrated IFE and connectivity system. The agreement with Singapore Airlines represents the first launch of Panasonic Avionics’ ArcTM map platform on the 737-8 platform.

Ken Sain, Chief Executive Officer of Panasonic Avionics Corporation, said, “Our eX1 solution, connectivity and Arc map capabilities brings the full power and potential of in-flight entertainment and connectivity into the narrowbody cabin, and will ensure that Singapore Airlines can offer an amazing and consistent passenger experience across its fleet.”

This agreement with Singapore Airlines is the latest milestone in a 26-year partnership that has seen the carrier select Panasonic Avionics’ IFEC solutions for its widebody fleet. Earlier this year, the airline became the launch customer for Panasonic Avionics’ new Marketplace digital eCommerce platform.