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Satcom Global completes
rapid rollout of Aura VSAT across Parakou Fleet
Leading Singapore based ship management company,
Parakou, has selected Satcom Global Aura VSAT for
installation across its fleet of tankers. The global
Ku-band VSAT service is now live on eight vessels,
following an eight week rapid installation programme
in Asia and the USA, delivering high bandwidth
quality communications for business and crew use.
Operating in a time sensitive market, with vessels
trading globally and at short notice, Parakou
required a reliable communications solution offering
full ocean coverage and guaranteed bandwidth. Satcom
Global is meeting Parakou’s need head on with Aura;
a global unlimited data service supported by CIR
(Committed Information Rate), ensuring dedicated
bandwidth at all times, benefiting both vessel
operations and crew communications.
The enhanced bandwidth provides Parakou vessels with
the dependable connectivity they require for a wide
range of business applications, as well as
supporting the welfare of their crew, by keeping
them in touch with life onshore. An ideal crew
communications solution; Aura allows the crew to
connect to the web and email via their own smart
devices, enabled by the IPSignature 4 smartbox
included in the Aura below deck rack.
Mr Moh Chong Boon, Fleet Director at Parakou, said:
“Having worked with Satcom Global for many years, we
knew they had the right experience to support us in
our move to VSAT technology. An important driver in
our adoption of VSAT was to be able to provide our
crew with reliable and consistent connectivity.
Aura’s guaranteed CIR gave us confidence that the
crew will have an improved experience whilst sailing
for extended periods of time. Aura is already making
a huge difference to vessel connectivity, so we look
forward to completing the rollout across the rest of
the fleet.”
Ben Swallow, General Manager, VSAT at Satcom Global
said: “Parakou holds very high standards for both
operational efficiency and in how they support their
crew, so we are delighted that we have been able to
fulfill their requirements for an enhanced
communications solution. Aura’s Global coverage,
guaranteed data speeds (CIR), industry leading SLA
and 24/7 support ensures Parakou has a solution they
can truly rely on.”
Understanding that agility is a key requirement of
the maritime industry, Satcom Global was able to
quickly deploy hardware and engineers to complete
installations in both Singapore and Houston.
In stark contrast to the industry standard, Satcom
Global was able to go from receipt of order, to
installation of Aura on the first vessel in just 5
days.
Talking about the installation experience, Mr Moh
Chong Boon, added: “Usually migrating a fleets
communications system is a complicated and lengthy
process, but the flexibility Satcom Global has shown
in completing the installations of Aura VSAT in such
quick succession is impressive.”
Ben Swallow continued: “We have a dedicated team
project managing all aspects of the Aura VSAT
implementation and logistics. With our streamlined
processes we were able to capture the unique vessel
requirements, ship equipment and attend vessels for
commissioning within the week.”
Satcom Global’s installation process combines the
expert knowledge of their in-house team of
engineers, along with a strategic partnership with
Intellian, ensuring that Satcom Global has
dedicated access to Ku-band hardware at all times;
including Intellian v100 antennas and the Aura rack
which is also manufactured at Intellian’s Global
facilities. This arrangement enables a fast and
seamless global distribution service to meet tight
customer deadlines and installation requirements.
“Our strategic partnership with Satcom Global is the
perfect example of the new, more efficient business
model we’re encouraging the market to adopt,” says
Jon Harrison, VP of Global Satcom Sales at
Intellian. “Our respective technical teams have
collaborated to define a standardised system,
including Intellian’s 1m VSAT system and fully
pre-integrated rack system, comprised of our below
deck equipment as well as Satcom Global’s
IPSignature 4 smartbox and all other required
devices to swiftly enable the Aura service. By
keeping stock of these pre-integrated, pre-tested
systems in our three global logistics centers – and
backed by a network of more than 450 vendors
worldwide – we enable our partners to rapidly
fulfill orders and connect global fleets, like
Parakou’s MR tankers, in the shortest possible time,
leading to a smoother transition to VSAT and
accelerated ROI.”
Aura offers leading Ku-band coverage via an HTS
ready and organically growing satellite network.
Available in a range of competitively priced
packages, with reliable L-Band back-up options, Aura
users benefit from dedicated bandwidth, an unmatched
Fair Use Policy and a leading SLA of 99.5%. Aura is
fast becoming the VSAT solution of choice for the
commercial, leisure and fishing markets around the
world.
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