Wi-Fi in the Sky: Thaicom Launches Asia-Pacific In-Flight Connectivity Service
 
23 September 2014

The first flight to use Thaicom’s new satellite-based In-Flight Connectivity (IFC) service in Asia-Pacific took off from Bangkok Don Mueang International Airport today. The service, which uses Ku-band and is now fully operational, provides broadband on commercial flights for Thailand’s number one premium low cost airline, Nok Air.
 
Journalists and regular passengers on board Nok Air flight DD7510 from Bangkok’s Don Mueang International Airport to Phuket, Thailand, had the opportunity to be the first to use the service and access the Internet while airborne.
 
Suphajee Suthumpun, Chairman of the Executive Committee and CEO, Thaicom Public Company Limited said: “Today’s in-flight connectivity service launch is testimony to our continued efforts to provide innovative services that offer real-life benefits to many people and enhance the quality of life of many in Thailand and Asia. We are excited to be working with Nok Air to help increase its customer experience by providing such a milestone service for the satcom industry.”
 
Thaicom is now enabling Nok Air’s passengers to receive broadband Internet via Wi-Fi and satellite, giving them access for web browsing, sending and receiving emails, using social media and reading the news. The agreement with Nok Air is initially for six aircraft, with a plan to expand the service to the whole fleet of 22 aircraft within three years. With 48,000 flights per year, six million Nok Air passengers could benefit from the newly launched, value-added service, which is capable of delivering 3G-like speed for a superior broadband experience.
 
Patee Sarasin, CEO of Nok Air, commented at the press conference:  “We’re very excited to be the first in Asia to offer free in-flight Wi-Fi to our passengers on top of our other free services. This is testament to our promise of being proactive in bringing new and innovative services to our passengers. In-flight Wi-Fi will provide our passengers with a whole new travelling experience, as they can still connect to what is important to them at 35,000 feet in the air.”
 
The IFC solution is developed in partnership with Global Eagle Entertainment, a leading provider of satellite-based in-flight entertainment and connectivity solutions to commercial passenger aircraft, and marks the first step in Thaicom’s recently announced “New Frontiers” campaign, which will see the growth of its portfolio in mobility services, designed for on-the-move communications on land, at sea and in the air.