NBN Co launches
Interim Satellite Service for rural and
remote Australians
1 July 2011
The first commercial services offered over
the National Broadband Network become
available from today via NBN Co’s Interim
Satellite Service.
The service is designed for residents, small
businesses and indigenous communities in
rural and remote Australia who can’t
currently access broadband services
comparable to those available in
metropolitan areas*.
At launch four retail service providers are
offering NBN Co’s Interim Satellite
services. They are Bordernet, Clear
Networks, Harbour IT and SkyMesh. A further
two will commence in mid July – Activ8me
(Australian Private Networks) and Reachnet.
Australians living in rural and remote areas
who may be eligible for the service can now
apply by visiting the NBN Co website
www.nbnco.com.au/satellite or calling 1800
881 816 between 8:30am and 5:00pm, Monday to
Friday.
When their eligibility is confirmed,
applicants will be able to order a service
via participating retail service providers.
Under the Interim Satellite Service, the
satellite equipment and installation will be
provided by NBN Co at no cost to the
customer for a standard installation.
“Our objective is to deliver high-speed
broadband access to every Australian, not
just those who live in our cities and towns.
The Interim Satellite Service will ensure
broadband will reach those who need it the
most so that they too can become active
participants in the digital economy,” said
NBN Co CEO Mike Quigley.
“The retail service providers running the
trial Interim Satellite Service with some of
their existing customers have reported some
very positive responses. For those eligible
people on copper-based dial-up services, the
Interim Satellite Service will be a whole
new experience.
“I look forward to seeing more people in
rural and remote Australia using the
National Broadband Network to gain improved
access to education, health, business and
government services,” Mr Quigley said.
NBN Co’s Interim Satellite Service aims to
offer retail service providers a wholesale
broadband service designed for peak access
speeds of 6Mbps downlink and 1Mbps uplink.**
Consumers and small businesses should look
through the plans and offers from
participating RSPs to select the service
that suits their needs.
The Interim Satellite Service will be in a
ramp-up phase until November when additional
capacity, a wider range of plans and more
service providers are expected to be
available.
The eligibility process will be similar to
that used for the Australian Broadband
Guarantee (ABG) program which finished on 30
June 2011. Under this process, applicants
can use an on-line broadband services
locator to see whether there are “metro
comparable” services in their area and so
determine whether they are eligible for the
Interim Satellite Service.
The Interim Satellite Service is scheduled
to run until 2015 when NBN Co plans to
launch two of its own high-capacity
satellites to provide a Long Term Satellite
Service that will aim to offer retail
service providers a wholesale broadband
service designed for peak access speeds of
12Mbps downlink**.
The satellite and fixed wireless services
are intended to serve the seven per cent of
Australian premises that fibre optic cable
cannot reach.
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