Pactel extends Pacific Islands Voice Business

28 April 2011,

 

Pactel International has been awarded a multiyear contract for the management of SamoaTel’s International Telephony business. The services provided will assist SamoaTel in achieving industry best practice and profitability in their international voice services.  The project will involve an initial review of SamoaTel’s current international agreements, assistance with re-design and improvement of the international trunking network and continual monitoring of key performance parameters.

 

Steffen Holzt, Executive Director of Pactel International said: “We are very pleased to be able to combine our existing expertise and cutting-edge network management capabilities so that we can add significant value to the existing practices and processes within SamoaTel”.

Pactel’s initial approach to this large-scale project involves a review of SamoaTel’s current international agreements and benchmarking against their competitors and other regional operators. This will in turn provide the framework for renegotiation of existing bilateral supply agreements and an upgrade to the existing network infrastructure.  This will yield savings against the current outgoings and reduced downward pressure on call termination rates.

 

Adolfo Montenegro, CEO of SamoaTel expressed his satisfaction with Pactel’s holistic approach: “I congratulate Pactel on their ability to integrate their services into a single, end-to-end solution. This arrangement helps fast forward SamoaTel in the improvement of our services for the people of Samoa and allows us to focus on serving our subscribers, our sole mission now.  I look forward to working with Pactel in the years to come”, Montenegro added.