IsoTropic Networks Renews its iDirect Support Commitment for 3 years of Premium Support

November 19, 2014

IsoTropic Networks announced its extension of iDirect’s iSupport Premium Package for three years.

IsoTropic will take advantage of the Premium iSupport options in an ongoing effort to strengthen the organization through a manageable TCO benchmark, maintain continuity through iDirect’s “spare in the air” program, along with comprehensive training and a dedicated iDirect Technical Account Manager. This will greatly enhance IsoTropic’s efficiency and effectiveness in providing iDirect VNOs, Hub Hosting, and iDirect Hub sales.

“Our growth in both end user VSAT sites and hosted iDirect platforms has caused us to hire additional support staff. These new hires go through a rigorous internal training program, which includes the iDirect suite of courses,” said Hank Zbierski, Chief Catalyst at IsoTropic.

The extension of IsoTropic Networks iSupport Premium package came in response to IsoTropic’s continuing growth in the maritime and oil and gas, market sectors, advancements and innovations in their solution platforms, and their long term commitment to the iDirect technology offering.

“We are proud IsoTropic Networks has selected the iDirect platform and is continuing to see demand and growth from its established customer base.  This is a reflection of the strong customer support by the company; an aspect in which iDirect is proud to play a critical role.” Rob Kilroy, regional vice president, sales Americas at iDirect.