Hughes Expands Video-based Solutions Designed to Keep Employees and Customers Informed, Happy and Loyal

 

25 February 2013

Hughes Network Systems, LLC will unveil the latest additions to its digital media solutions lineup designed to increase employee and customer satisfaction through high-impact video.

Hughes Digital Associate™ is an innovative customer-facing digital media solution that emulates a typical sales associate interaction. It enables customers to easily browse products and services on a touchscreen display and drill down into the details using engaging videos, graphics and photos. One of the world's most popular outfitter brands uses Hughes Digital Associate to provide its customers a unique shopping experience through on-demand video tutorials designed to guide them to the products that best meet their needs.

"Hughes Digital Media Solutions are designed for businesses to easily and creatively solve their customer and employee communication challenges using high-impact digital media and video," said Mike Tippets , vice president, Hughes Solutions Group. "As the names imply, each solution - the Digital Associate, Digital Bulletin Board, Breakroom TV and Digital Concierge - solves a specific business challenge, and is delivered as a comprehensive Hughes managed service offering for enterprises of all sizes."

Hughes digital media solutions are ideal for highly distributed enterprises with many branch locations such as retail, food, hospitality, financial services and convenience stores. From live TV, video-on-demand and corporate communications, to customer service, news and localized information, Hughes can tailor a digital media solution that meets the business need, whether improving employee performance, enhancing corporate branding or retaining customer loyalty.