Infosat Communications Enhances VSAT Network With iDirect’s Platform

October 20, 2010 

iDirect, Inc. announced that Infosat Communications LP, a leading global provider of satellite communications solutions, has upgraded its North American VSAT network with iDirect’s Evolution platform. With Evolution, Infosat can exceed customer demands for increased bandwidth and throughput, and capture new market opportunities. Infosat’s new Evolution network will be integrated with 12 existing operational iDirect satellite hubs in North America, and will utilize iDirect’s recent Evolution software release, iDX 2.1. iDirect is a world leader in satellite-based IP communications technology.

Infosat’s infrastructure upgrade allows the provider to offer the improved network performance and enhanced capabilities that a customer demands, without having to sacrifice reliability or compromise economic feasibility. Infosat’s network provides critical enterprise IP-data access for high-end customers’ remote work sites, and is utilized primarily by the oil and gas sector, including drilling, production, and pipeline; the mining sector; as well as by various utility and maritime customers.

As communications requirements at remote locations have matured, Infosat’s customers now rely on more bandwidth-intensive applications such as video surveillance to monitor and manage their unmanned sites. At the same time, they require terrestrial-grade service quality and reliability to protect vital connectivity links to these distant operations from degrading or going down for any reason.

With iDirect’s Evolution platform, Infosat’s network can support customers’ maturing needs more efficiently, allowing the provider to better utilize space segment and continue to add new customers. Evolution’s built-in features help InfoSat provide the enhanced service performance that its customers require. iDirect’s Group Quality of Service (GQoS) technology, for example, ensures priority is given to those on-site applications that are critical to remote operations and safety, such as Voice-over-IP (VoIP) access. Further, to overcome weather challenges in hostile environments, another feature of iDirect’s platform, Adaptive Coding and Modulation (ACM), helps Infosat ensure better throughput at remote sites by automatically optimizing link performance to prevent rain fade.

“For oil and gas and other customers with remote operations, a minute lost in production is very costly; therefore, providing the highest possible network performance is a priority for Infosat. When enhancing our network, iDirect’s Evolution platform was a natural fit — it ensures the service performance and reliability our customers require, while helping us maximize the efficiency of our service to capture new opportunities. Transitioning to Evolution was a win-win for Infosat and our customers.” said, Graeme Watson, President and CEO, Infosat Communications