CapRock
Announces
New
VSAT
Services
for
North
America
Energy
Market
10
August
2010
CapRock
Communications,
announced
its
new
turnkey
VSAT
services
designed
specifically
for
the
U.S.
land
drilling
and
Gulf
of
Mexico
(GOM)
production
platform
markets.
The
new
suite
of
off-the-shelf
services
delivers
distinctive
equipment,
service
and
support
with
all-inclusive
pricing
plans
to
provide
remote
drilling
sites
and
shallow-water
production
platforms
with
broadband
Internet,
voice
connectivity,
corporate
networking
and
real-time
data.
The
land
drilling
service,
marketed
under
the
name
FieldAccess™,
solves
customers’
requirements
for
quick
VSAT
orders,
installations
and
rig
moves
by
leveraging
in-region
field
technicians.
The
service
also
enables
predictable
budgeting
through
flat
rate
service
plans
and
unlimited
contiguous
U.S.
long
distance.
FieldAccess’
service
is
backed
by
CapRock’s
strong
support
capabilities,
enabled
by
its
self-owned
and
operated
global
infrastructure
and
four
24/7
Network
Operations
Centers
(NOC)
that
provide
support
and
service
today
to
more
than
2,000
customer
sites.
“Customers
choose
CapRock
based
on
our
level
of
responsiveness
and
our
ability
to
deliver
the
right
solution
when
they
need
it,”
said
Ron
Wagnon,
CapRock
Communications’
VP &
general
manager
for
North
America.
“With
FieldAccess,
land
drilling
clients
will
get
the
quick
deployments
they
demand
coupled
with
CapRock’s
committed
support.”
CapRock
also
announced
today
its
new
service
developed
uniquely
for
the
shallow
water
production
market
that
is
available
as
part
of
CapRock’s
full
service
portfolio
of
offshore
energy
solutions.
Customers
operating
shallow-water
production
platforms
now
have
access
to
voice
and
data
communications
that
include
CapRock’s
reliable
service
and
support.
“CapRock
has
served
clients
with
operations
in
the
GOM
for
more
than
29
years
and
today
holds
approximately
50
percent
market
share
within
the
drilling
segment,
but
has
not
specifically
targeted
the
shallow
water
production
market,”
said
Keith
Johnson,
CapRock
president
of
global
energy
services.
“With
our
new
service
we
will
be
able
to
further
serve
the
production
market
and
customers
can
now
rely
on
us
for
all
of
their
offshore
communication
needs.
Our
portfolio
delivers
solutions
ranging
from
simple
to
complex
requirements
such
as
supporting
a
small
crew
onboard
a
manned
platform
just
a
few
miles
offshore
or
enabling
multiple
parties
simultaneous
data
collaboration
onboard
a
distant
drilling
rig.”
The
new
turkey
managed
VSAT
services
include
terminal
selection,
satellite
bandwidth,
support
including
24/7
NOC
access,
and
a
set
of
optional
products
and
features.
FieldAccess
for
the
U.S.
land
drilling
market
and
the
production
platform
service
for
the
GOM
are
both
available
immediately.
The
expansion
of
the
services
internationally
is
currently
in
development.
These
new
services
build
on
the
success
of
CapRock’s
existing
managed
VSAT
services
and
DR-Series
of
pre-packaged
disaster
recovery
solutions
developed
for
the
energy
industry.
Service
will
be
provided
by
CapRock’s
award-winning,
self-owned
and
operated
infrastructure
which
contributed
to
the
company
receiving
the
top
teleport
operator
of
the
year
rating
in
2008
by
the
World
Teleport
Association.
