TeleCommunication Systems Adds Fixed-Price VoIP Solution to Managed Satellite Services

Aug 02, 2010

TeleCommunication Systems, Inc. (TCS) has broadened its voice, video, and data satellite solutions portfolio by offering a fixed-price Voice over IP (VoIP) solution to new and existing managed satellite services customers. Organizations can control costs by implementing a TCS VoS (Voice-over-Satellite) package that allows unlimited calling to up to 40 countries for one low, flat monthly fee. This makes the solution ideally suited for addressing Continuity of Operations (COOP), first responder, and disaster recovery response requirements anywhere in the world.

TCS VoS turnkey packages can be used in conjunction with TCS' current managed satellite communications services or as a free-standing solution for existing clients. TCS VoS supports individual users with a direct dial U.S. number per phone and can scale to include full hosted virtual office solutions for organizations reaching 10,000 users, across both satellite and terrestrial networks, as required. This solution complements TCS' ability to provide custom VoIP solutions to its existing client base by adding flat rate plans, hosted internet protocol private branch exchange (ipBX), and managed call center solutions, as well as session initiation protocol trunking for private VoIP networks.

"TCS has a two-decade track record with the federal government as a trusted provider of communication technology solutions addressing their toughest technical challenges, under conditions that demand the highest level of reliability, availability and security," said James Sprungle, vice president of government operations for the TCS Government Solutions Group. "TCS knows that simplicity and reliability in billing, matched with best-of-breed technology and performance, are key to our client's operations, especially within public safety and government. We are committed to offering our clients the most complete range of VoIP solutions available today, ranging from E9-1-1 technology to full call center plans to our new TCS VoS fixed-rate calling plans."

A key provider of today's wireless, wireline, and VoIP E9-1-1 solutions, TCS is now leading the transition to Next Generation 9-1-1 (NG9-1-1) solutions that are revolutionizing emergency communications. TCS pioneered the methods by which Public Safety Answering Points (PSAPs) in the U.S. are able to receive a wireless or Voice over Internet Protocol (VoIP) subscriber's location during calls for emergency assistance, and TCS patents cover the underlying technology that is the basis for E9-1-1 service delivery.

TCS' VoS services leverage TCS' long experience in the VoIP, networking, and emergency services marketplace. VoS improves existing Public Safety E9-1-1 networks or can complement TCS' NG9-1-1 solution. The company's award-winning wireless and VoIP E9-1-1 services, together with its wireline E9-1-1 solutions, serve over 140 million wireless and IP-enabled devices. With the nation's only non-carrier TL 9000-certified wireless and VoIP E9-1-1 Network Operations Center (NOC), TCS' highly-reliable E9-1-1 solutions ensure that a subscriber's emergency call routes to the appropriate PSAP and automatically pinpoints the caller's location information. For over a decade TCS' service to Public Safety has grown to include over 5,000 PSAPs in 49 states plus Washington, DC and Puerto Rico.