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Harris CapRock Delivering Enhanced Internet Access for Carnival Cruise Line Fleet


Harris CapRock Communications is delivering increased bandwidth levels to enhance Internet access on Carnival Cruise Line ships as part of a fleetwide rollout that enables the line to provide the optimal amount of bandwidth and communications services to its guests.

As part of the program, Carnival is offering passengers a wide range of convenient Internet access options as well as the cruise industry’s first-ever social media package including unlimited access to popular sites and apps such as Twitter, Facebook, Instagram, Pinterest, LinkedIn and Snapchat, for a flat rate of $5 per day. Unlike other Internet packages, Carnival’s social media packages provide guests with a flexible, convenient and highly affordable option for updating their favorite social media channels while cruising the open seas.

“Technology plays an increasingly important role in today’s world, even while on vacation. Introducing these new Internet packages offers a strong platform for incorporating additional innovations and ways for utilizing technology to further enhance our guest on-board experience,” said Gabriela Gonzalez, vice president, Guest Technology and Photo Operations, Carnival Cruise Line.

Carnival is upgrading its ship board Internet infrastructure and satellite communications capability, in order to offer these compelling connectivity options for its guests.

“This groundbreaking program is testament to Carnival putting its guests and team members first,” said Rick Simonian, president, Maritime, Harris CapRock. “The demand for bandwidth continues to grow and Harris CapRock is focused on providing it in the most advanced and efficient way possible. Working together, we can ensure that Carnival’s customers enjoy the right level of communications no matter where they are cruising.”

Harris CapRock provides communications services onboard more than 100 Carnival ships across its portfolio of nine global brands, including Carnival Cruise Line. Each ship, including those Carnival Cruise Line vessels involved in the program, leverages Harris CapRock’s hybrid C- and Ku-band network solution.